Welcome to Plenixo!
These Terms of Service (“Terms,” “Agreement”) govern your use of our website www.plenixo.store and all purchases or services provided by Plenixo. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Overview

Plenixo operates this website to provide high-quality kids’ blankets and related products to our valued customers. Throughout the site, the terms “we,” “us,” and “our” refer to Plenixo. By visiting our website and/or purchasing from us, you engage in our “Service” and agree to comply with all applicable laws, policies, and these Terms.

2. Use of the Website

By using our site, you confirm that:

• You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.

• You will use the website only for lawful purposes and will not violate any applicable laws, regulations, or the rights of others.

• You will provide accurate, current, and complete information whenever required (such as during checkout or account creation).

3. Products & Availability

We strive to ensure that all product details, descriptions, images, and prices are accurate. However, slight variations in color or design may occur due to lighting or screen display differences.
We reserve the right to:

• Modify, update, or discontinue products without prior notice.

• Limit the quantities of products purchased by an individual or household.

• Cancel or refuse orders that appear fraudulent or suspicious.

4. Pricing & Payments

All prices are listed in U.S. Dollars (USD). Prices and promotions are subject to change at any time without prior notice.

We accept secure payments through trusted third-party providers. By completing a purchase, you authorize us to charge your selected payment method for the total order amount, including applicable taxes and shipping fees.

All payment information is processed securely, and we do not store any sensitive financial details on our servers.

5. Shipping & Delivery

All orders are processed and shipped according to our Shipping & Delivery Policy. Delivery times are estimates and may vary based on your location, courier service, or external factors such as weather or customs delays.

We are not liable for late deliveries caused by shipping carriers, but we will make every effort to ensure your order arrives promptly.

6. Returns, Refunds & Exchanges

Please review our Return & Refund Policy for details about returns, eligibility, and processing timelines.
We reserve the right to refuse returns or exchanges if products have been used, damaged, or are outside the allowed return period.

7. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
You must immediately notify us if you suspect unauthorized use of your account.

8. Intellectual Property Rights

All materials on this website — including but not limited to product designs, images, graphics, logos, text, and layout — are the exclusive property of Plenixo or its licensors.
You may not copy, distribute, reproduce, or use any content from our website without prior written permission from us.

9. Limitation of Liability

To the fullest extent permitted by law, Plenixo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.
Our total liability, for any reason and under any circumstances, shall not exceed the total amount paid by you for the specific order or product in question.

10. Warranties Disclaimer

All products and services are provided “as is” and “as available” without any express or implied warranties.
We do not guarantee that our website will be uninterrupted, error-free, or secure at all times.

11. Third-Party Services

Certain services or tools available through our site (e.g., payment gateways or delivery providers) are operated by third parties. We are not responsible for their actions, privacy policies, or service terms. Please review their policies before using their services.

12. Termination of Services

We reserve the right to suspend or terminate your access to the website if we believe you have violated these Terms or engaged in fraudulent or unlawful activities.

13. Changes to Terms of Service

We may update or modify these Terms at any time without prior notice. The revised Terms will be effective immediately upon posting on this page.
Your continued use of our website after such changes constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of North Carolina, USA. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Asheville, NC.

15. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us:

Plenixo
📍 Address: 228 Willow Bend Drive, Asheville, NC 28801, USA
📞 Phone: +1 828 555 0143
📧 Email: support@plenixo.store