Welcome to Plenixo!
Your privacy is very important to us. This Privacy Policy explains how Plenixo (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website www.plenixo.store. We are committed to maintaining transparency and complying with all applicable data protection and privacy laws, including Google Merchant Center policies.

1. Information We Collect

When you visit our site, we may collect the following types of information:

a. Personal Information:
When you make a purchase, contact us, or subscribe to our newsletter, we may collect details such as:

• Full name

• Email address

• Shipping and billing addresses

• Phone number

• Payment details (processed securely via third-party gateways)

b. Non-Personal Information:
We may automatically collect data such as your IP address, browser type, device information, and pages you visit on our website. This helps us improve our website’s performance and user experience.

c. Cookies and Tracking Technologies:
We use cookies and similar tracking tools to enhance your shopping experience, remember your preferences, and analyze website traffic. You can control or disable cookies through your browser settings, but some site features may not function properly without them.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders placed through our website

• Communicate with you regarding your purchases or inquiries

• Provide customer support and after-sale services

• Send updates, promotions, or newsletters (only if you opt-in)

• Improve our website, products, and overall shopping experience

• Comply with applicable legal and regulatory obligations

3. How We Protect Your Information

Your security is our top priority. We use industry-standard encryption (SSL) and secure servers to protect your personal and payment information. We do not sell, trade, or rent your personal details to third parties. Access to your personal information is limited only to authorized personnel who require it to process your orders.

4. Sharing of Information

We may share your information only in the following circumstances:

• Service Providers: With trusted partners like payment processors, shipping carriers, and analytics providers who assist in operating our business.

• Legal Requirements: When required by law or to protect our rights, property, or safety.
  We ensure all partners follow strict data privacy and security standards in compliance with Google Merchant Center and applicable regulations.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — such as processing orders, resolving disputes, or complying with legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent to receive marketing emails
  To exercise these rights, please contact us at support@plenixo.store.

7. Third-Party Links

Our website may include links to third-party websites (e.g., payment providers or social media). We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.

8. Children’s Privacy

Our products are designed for children, but our website and checkout process are intended for use by adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately to remove it.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Plenixo
📍 Address: 228 Willow Bend Drive, Asheville, NC 28801, USA
📞 Phone: +1 828 555 0143
📧 Email: support@plenixo.store