At Plenixo, we make shopping for your little one’s comfort simple and secure. Our store offers multiple trusted and convenient payment options to ensure a smooth checkout experience. All transactions are processed through encrypted and secure payment gateways to protect your personal and financial information.

1. Accepted Payment Options

We currently accept the following payment methods:

• Credit & Debit Cards:
  Visa, MasterCard, American Express, Discover
  (Processed securely through our payment partner.)

• Digital Wallets:
  Apple Pay, Google Pay, and PayPal for quick, one-tap checkout.

• Buy Now, Pay Later (BNPL):
  Selected regions may offer flexible payment options through Klarna or Afterpay (availability shown at checkout).

• Gift Cards & Promo Codes:
  If you have a Plenixo Gift Card or discount code, simply enter it at checkout before completing your payment.

2. Payment Security

Your security is our top priority.

• All transactions are protected using SSL (Secure Socket Layer) encryption.

• We do not store your card details on our servers.

• Payments are processed only through PCI-DSS-compliant payment gateways to ensure complete protection.

If you notice any suspicious activity or unauthorized charges, contact our support team immediately at support@plenixo.store.

3. Currency

All prices on Plenixo.store are listed and charged in U.S. Dollars (USD).
If you are shopping from another country, your bank or payment provider may apply additional conversion fees or foreign transaction charges.

4. Payment Confirmation

Once your payment is successfully processed:

• You will receive an order confirmation email with your purchase details.

• When your order ships, a tracking link will be sent so you can follow your delivery status.

If you do not receive a confirmation within a few minutes of completing your order, please check your spam/junk folder or contact us.

5. Payment Issues

If your payment fails or is declined:

• Verify your card details, expiration date, and billing address.

• Ensure you have sufficient funds or contact your card issuer.

• Try a different payment method such as PayPal or Apple Pay.

Our team is always available to help resolve payment issues quickly.

6. Fraud Protection

To protect against fraudulent activity, Plenixo reserves the right to verify orders before processing.
This may include requesting additional information or identity confirmation. Orders that cannot be verified may be canceled and refunded for security reasons.

7. Refunds & Cancellations

If a payment has been made for a canceled or returned order, your refund will be issued to the original payment method within 5–10 business days, depending on your bank or provider’s processing time.
For details, please review our Refund and Return Policy.

8. Need Help?

If you experience any issues while making a payment or have questions about available options, please reach out to us:

📧 Email: support@plenixo.store
📞 Phone: +1 828 555 0143
📍 Address: 228 Willow Bend Drive, Asheville, NC 28801, USA